FAQ

How do I place an order?

Simply click the "Buy" button under the painting you're so desperately in love with and you'll be guided to your new, true love.

If you have any questions, you can reach out to us via the "Contact Us" page. We do our best to reply within 24 hours.

 
 
Payment and Shipping

 

We accept PayPal, and therefore, all major credit cards. 

Once your payment has cleared, we will pack your new painting for shipping according to fine art standards. If it is under 50" we will ship it to you in a cardboard box. If it's larger than 50" we will have a crate built and shipped accordingly.

Please note that items that are crated will incur additional fees.

All shipping will be by major U.S. carrier and trackable. 

Prices are inclusive of shipping fees if they are uncrated and shipped within the continental United States.

 
 
Secure Ordering & Payment Options

 

All of your information provided when you order will be kept 100% mum's the word, confidential: no sharing, no selling, no way, no how.

 

All of your payments will be completed with the security of PayPal. We will not be able to store or access your financial information.

 
 
Returns & Refunds
 

We offer a 5-day return policy.

 

If you receive the painting and decide that you do not want it, or it is not a good fit, you may return it if you notify us immediately via email of the issue, there is no damage, and you are pre-approved to return the painting.  

 

Once approved you may return the painting - packed with white gloves in an identical manner as it was sent to you - for a full refund minus shipping and packing fees. If the painting is damaged in return shipping, no refund will be given.

Please note that we are a small (small) gallery and we cannot afford to offer a more generous refund or return policy. If you would like a more flexible policy, some of the pieces are available at SaatchiArt.com/laurakowalski, an online gallery with a strong reputation that can afford to offer this.

 

Designer and Collector Discounts

We know that decorating homes for others and collecting art for yourself takes a certain passion, and we love passion. If you are an interior designer with a current business license, a collector of art and/or are interested in buying several pieces at once, we can work with you on price to make your job easier. Please contact us directly to discuss details.

 

If you are a designer, please be ready to provide current proof of operating a design business. If a collector, please be able to provide proof. If buying several pieces at once, please have list of pieces ready. For multiple purchases, payment must clear before discount applied and items crated/packed and shipped. 

Do You Even Donate?

If you hadn't noticed, we're crazy go nuts for our Oceans. They are our peace, our love, and inspiration beyond all others. We gladly donate 10% of proceeds directly to an ocean-loving charity of your choice.

Laura personally volunteers time to help out at a local animal rescue and, with underprivileged teens learning about business, and donates time weekly to young businesses with sustainability as their focus. 

© 2005-2019 by Ascendant LLC. 

We may collect, use, and process your data according to the terms of our Privacy Policy.

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